Privacy Policy

1. Overview and Acceptance

This Privacy Document outlines the data practices of KNOWTECH LLC ("KNOWTECH", "we", "our", or "us") concerning your interaction with Simple Daily Link and any associated digital platforms or mobile applications (collectively referred to as the "Digital Ecosystem"). By accessing or engaging with our Digital Ecosystem, you acknowledge and consent to the data handling procedures detailed in this document.

2. Audience and Age Restrictions

Our Digital Ecosystem is built for a broad, general audience. We do not intentionally or knowingly gather personally identifiable information from individuals under the age of 13 (or 16, depending on regional legal requirements). Should we discover that data belonging to a minor has been collected without the requisite verified parental consent, we will promptly initiate procedures to purge that information from our systems.

3. Information Acquisition

To optimize and deliver our Digital Ecosystem, we may acquire the following categories of data:

• Directly Supplied Data: Information you actively share with us, such as inquiries sent to [email protected], support tickets, or survey responses.
• Hardware and System Metrics: Details regarding the device you use to access the Digital Ecosystem, including but not limited to the operating system version, hardware model, unique advertising identifiers (like IDFA or GAID), IP addresses, and regional/language configurations.
• Interaction and Telemetry Data: Metrics related to how you engage with Simple Daily Link, including session lengths, in-game achievements, feature usage, and automated crash diagnostics used solely for stability enhancements.
• Coarse Location Data: Broad geographic information (such as city or country level) inferred from your IP address, utilized for language localization and appropriate content delivery.

4. Lawful Basis for Processing (European Regulations)

Where applicable under the GDPR or similar frameworks, our processing of your data is grounded on:

• Explicit consent provided by you (e.g., when you voluntarily reach out for support).
• Our legitimate business imperatives, primarily focused on safeguarding, maintaining, and iteratively improving the Digital Ecosystem, provided such interests do not override your fundamental rights.

5. External Integrations and Partners

We leverage specialized third-party toolkits (SDKs) to sustain our operations and facilitate features. These external entities operate under their respective privacy frameworks:

• Platform Services: Systems like Google Play Services for functionalities such as cloud progression and leaderboards.
• Diagnostic Analytics: Platforms (e.g., Unity Analytics, Firebase) that help us understand user flow, identify bottlenecks, and resolve technical anomalies.
• Monetization Networks: Ad providers (e.g., Unity Ads, Google AdMob) that may deliver contextual or targeted advertisements utilizing device advertising IDs to govern ad frequency and relevance.

You maintain the right to restrict personalized advertising via your device's privacy settings.

6. Utilization of Acquired Data

The information we collect is strictly utilized to:

• Administer, debug, and elevate the core functionality of Simple Daily Link.
• Deliver prompt customer assistance and address your communications.
• Safeguard the Digital Ecosystem against unauthorized access, cheating, and fraudulent activities.
• Fulfill overarching legal mandates and regulatory requirements.

7. Data Lifecycle and Erasure

We maintain your data solely for the duration necessitated by the objectives defined in this document, or as legally required.

Erasure Requests: You hold the right to demand the permanent deletion of your personal records. To initiate this, please email [email protected]. We are committed to executing these requests within a 30-day window, eliminating all data except that which is legally exempt from deletion.

8. Global Data Handling and Security

Cross-Border Operations: Information collected through the Digital Ecosystem may be routed to, and housed on, servers situated outside your country of residence, including within the United States.

For users within the UK, Switzerland, or the EEA:

• We utilize legally recognized mechanisms, including Standard Contractual Clauses (SCCs), to legitimize such transfers.
• We deploy robust organizational and technical countermeasures to secure your data during transit and storage.

Engagement with our Digital Ecosystem constitutes an acknowledgment of these international data routing practices.

9. User Privacy Rights (CCPA/CPRA/GDPR)

Contingent upon your geographical location, you are entitled to specific rights regarding your data:

• The right to request a comprehensive disclosure of the personal data we retain about you.
• The right to mandate the rectification of inaccuracies or the complete erasure of your data.
• The right to halt or challenge specific data processing activities.
• The right to retract previously granted consent.
• The right to opt-out of the "sale" or "sharing" of personal data, where applicable under state laws like the CCPA/CPRA.

To invoke any of these privileges, contact us at [email protected]. Please note that we may need to verify your identity prior to fulfilling the request.

10. COPPA Compliance and Minors

While Simple Daily Link may be accessible to a wide demographic, we strictly adhere to the Children's Online Privacy Protection Act (COPPA). We prohibit the knowing collection of personal data from minors under 13 (or 16 in specific regions) absent verified parental authorization.

If an inadvertent collection is identified, immediate corrective deletion measures will be applied. Guardians seeking to review or remove data potentially related to a minor can reach us directly at [email protected]. We categorically prohibit the use of minor-associated data for behavioral tracking or ad targeting.

11. Tracking Mechanisms and Cookies

We may deploy cookies or analogous tracking methodologies to:

• Preserve essential operational states of the Digital Ecosystem.
• Evaluate aggregate traffic patterns to refine user experience.
• Facilitate ad delivery networks, where implemented.

You possess the autonomy to block non-critical cookies via your browser or system preferences, though this may impede certain functionalities of Simple Daily Link.

12. Third-Party Destinations

Our Digital Ecosystem might feature hyperlinks directing you to external, unaffiliated domains. KNOWTECH exercises no authority over, and assumes no liability for, the privacy architectures of these external sites. We urge you to scrutinize their respective policies.

13. Modifications to this Document

KNOWTECH reserves the prerogative to amend this Privacy Document periodically. The most recent and governing iteration will always be hosted at:

https://knowtechstudio.com/simpledailylink/privacy.html

Continued engagement with the Digital Ecosystem following any published revisions signifies your acceptance of the updated terms.

14. Communication Channels

For any privacy-related dialogues, requests, or concerns, please utilize the following contact details: